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Are you in for a ride in the frontiers of knowledge and can you figure out how to help us with data mining, based at the 80/20 principle? Through analysing and link up (unexpected) connections, you’ll discover which small population is responsible for the greatest load of our Service Desk and 2ndline IT Professionals.
Tata Steel is a leading international company that produces and supplies high quality steel products. The company has about 80,000 employees and has production facilities in many different countries worldwide, mainly in India, UK and the Netherlands. Service Desk IT is part of Group Information Services (GIS) and is based in IJmuiden, the Netherlands. Weekly we register between 1.900 and 2.600 service calls, ranging from mainframe issues to Blackberry questions and all in between, for our customers inEuropeand North-America.
Education: Bachelor Information Technology. You are a curious young professional, ready for shake up our organisation with a fresh, different view. Pick up clues at your own initiative and explore the possibilities, supported by tools like Business Objects and management strategies like Six Sigma.
Working at our IT-department means: each day is unique. Because of the variety of landscape you will get a lot of experience in improving our processes by discovering the root cause of incidents, which will reduce the number of variants.
For more information click on 'Lees meer & Aanmelden'. Or call us: 0251-494000. The website also has an overview of all our internship assignments and graduation projects.
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